Who this article is for
This article is for:
Borrowers who forgot their Nestwise password
Users having trouble logging in
Anyone who needs to secure or update their account
Homeowners accessing their dashboard for the first time after closing
How to reset your Nestwise password
If you can’t log in or don’t remember your password, you can reset it directly from the Nestwise login page.
All you need is access to the email you used during your mortgage application.
1. Go to the Nestwise login page
Visit the Nestwise website and select Log In from the top menu.
This takes you to the secure sign-in screen.
2. Select “Forgot password?”
Under the login fields, click Forgot password?
You’ll be prompted to enter your email address.
Make sure you use:
The email you used to apply for your loan
The email associated with your Nestwise account
Using a different email will prevent the reset link from being sent.
3. Check your email for the reset link
You’ll receive an email with a secure password reset link.
If you don’t see it:
Check your spam or junk folder
Search for “Nestwise”
Make sure you entered the correct email address
Reset links may take a few minutes to arrive.
4. Create a new password
Click the password reset link and enter your new password.
Your new password should:
Be unique (not used on other sites)
Include numbers or symbols
Be something only you know
Once saved, your new password works immediately.
5. Log in with your new password
Return to the Nestwise login page and sign in using:
Your email address
Your newly created password
You should now have full access to your dashboard.
6. If you never receive the reset email
This is usually due to one of the following:
The email on file is different from the one you entered
Your inbox filtered the message
A typo in your email entry
A delay from your email provider
Try the reset again, and if it still doesn’t arrive, contact support so we can confirm which email is connected to your account.
7. If your loan has been transferred to a servicer
If your loan is now serviced by a partner:
Password resets for Nestwise may not restore full access
Some information may only be available through your servicer’s portal
If you aren’t sure where to log in, we’ll help direct you.
When to contact support
Reach out if:
You can’t reset your password
You no longer have access to the email on file
You think you may have multiple accounts
The reset link isn’t working
Your dashboard won’t load after resetting your password
We can verify your identity and restore access manually if needed.