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How to View Your Nestmatch Balance

This article explains where to find your Nestmatch™ balance, how contributions appear in your dashboard, and what you’ll see each month once the program is active.

Who this article is for

This article is for:

  • Borrowers with a Nestmatch-enabled loan

  • Homeowners who want to track their monthly contributions

  • Anyone learning how the Nestmatch dashboard works

  • Borrowers checking that their rewards are posting correctly


How to view your Nestmatch balance

Once Nestmatch™ is live and your loan is eligible, you can view your rewards directly in your Nestwise dashboard.
Your dashboard shows your total balance, contribution history, and program status so you always know how your rewards are growing.

Here’s how to find everything.


1. Log in to your Nestwise dashboard

Go to your Nestwise login page and sign in using the email you used during your mortgage application.

Once logged in, you’ll see a tab or menu item labeled Nestmatch™ Rewards.

If you do not see this section, your loan may not be Nestmatch-enabled or the program may not be live yet.


2. Open the Nestmatch™ Rewards section

Inside the Nestmatch tab, you’ll see:

  • Your total Nestmatch balance

  • Your latest monthly contribution

  • Your contribution history

  • Any pending contributions

  • Your program eligibility status

This section updates each month after your verified on-time payment is processed.


3. What your balance includes

Your Nestmatch balance includes:

  • All verified monthly contributions made by Nestwise

  • Any pending contributions that will post once payment verification completes

  • Program adjustments, if applicable

Your balance does not include:

  • Interest earnings (Nestmatch rewards do not earn interest)

  • Borrower deposits (you do not contribute your own money)

Nestmatch is a rewards program—not an investment product.


4. When contributions appear in your account

Nestmatch contributions typically appear:

  • After your on-time monthly payment is verified

  • Once your loan remains in good standing

  • According to the program’s monthly posting schedule

If your payment was late or returned, you may not receive a contribution for that month (see program rules).


5. If Nestmatch is not showing in your dashboard

There are a few common reasons you may not see your balance:

  • Nestmatch has not launched yet

  • Your loan closed before launch and has not been refinanced into a Nestmatch-enabled loan

  • Your loan is not yet eligible

  • Your dashboard has not updated due to a recent payment or servicer update

If you believe you should have access, contact support and we’ll help you verify your eligibility.


When to contact support

Reach out if:

  • Your Nestmatch balance is missing or incorrect

  • A monthly contribution didn’t appear

  • You’re unsure whether your loan is eligible

  • You refinanced into Nestmatch but don’t see your rewards

  • Your dashboard isn’t loading your Nestmatch tab

Support can look up your account and help resolve the issue.

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