Who this article is for
This article is for:
Borrowers reviewing their first monthly mortgage statement
Anyone unsure why their payment amount changed
Homeowners trying to understand escrow or balances
Borrowers wanting a simple explanation of each line item
What your monthly mortgage statement includes
Your monthly statement provides a clear summary of your loan and payment information.
It shows what you owe, how your payment is applied, and updates on your loan’s progress.
Here’s what each section means.
1. Payment due information
This section shows:
Your due date
Amount due
Any past due amount (if applicable)
Late fee date (the date after which a late fee applies)
This is the most important part of your statement—it tells you exactly what’s owed this month.
2. Payment breakdown
Your statement breaks your monthly payment into three parts:
Principal – reduces your loan balance
Interest – cost of borrowing
Escrow – property taxes and insurance
If your payment amount changed recently, it is usually because:
Taxes changed
Insurance premiums changed
You had an escrow shortage or surplus
Your escrow analysis (once per year) explains these adjustments.
3. Loan balance and interest information
This section includes:
Your current loan balance
Your interest rate
How much principal you’ve paid this year
How much interest you’ve paid this year
This is helpful for tracking progress and for tax reporting.
4. Escrow account details
Your statement may include:
Your current escrow balance
Recent escrow deposits
Recent escrow disbursements (tax or insurance payments)
Escrow changes are common throughout the year and depend on your tax and insurance amounts.
5. Year-to-date totals
Many statements include totals for:
Principal paid year-to-date
Interest paid year-to-date
Escrow contributions year-to-date
These totals help you understand your progress and prepare for tax season.
6. Fees, charges, or adjustments
If applicable, your statement will list:
Late fees
Property inspection fees
Adjustments from escrow shortages
Refunds from escrow surpluses
Most borrowers will have no additional fees unless their payment was late or their escrow changed.
7. Contact and servicing information
Your statement includes:
Customer support phone number
Payment mailing address (if needed)
Online payment portal details
Escalation contacts
If your loan is serviced by a Nestwise partner, their contact info will appear here.
8. Nestmatch™ (if active for your loan)
If Nestmatch is live and your loan is Nestmatch-enabled, your dashboard (not your statement) will show:
Your monthly contribution amount
Total rewards balance
Contribution history
Your monthly statement will not display Nestmatch rewards since they are not part of your mortgage payment.
When to contact support
Reach out if:
Your payment amount changed unexpectedly
Your escrow balance looks incorrect
You’re missing a statement
You believe a fee was applied in error
You want help reading or understanding any part of your statement
